TOMRO provides MRO services to production companies related to electronics manufacturing, and we can provide the following three ways of cooperation according to the customer's supply chain management requirements:
1. Scenario + recommendation,
according to the customer's application scenario, that is, the needs of the process, recommend the most suitable product combination, and clarify the needs with the user to achieve accurate MRO services.
Target customers: new customers, not very familiar with TOMRO, Find us through search engines or customer referrals.
customers usually know what they want to buy, mainly to visually look at the product fit, cost performance, delivery time and so on.
success story: Valeo's purchasing staff searched for ion contamination tester on the Internet, and then found us, and then after selection and comparison, business bargaining, and finally decided to buy PCBA ion contamination tester METRONELEC CT1000
2. Entrustment + packaging,
accept the customer's entrustment, based on TOMRO's existing products, add a part of the products according to the customer's clear instructions, and we will provide MRO package services.
Target customers: Existing customers who have some trust in TOMRO
customers send us a list to ask for a quick quote and determine the delivery date, which is the form in which we serve the most customers now.
the basic logic of this service model is that we understand the needs of our customers, and TOMRO's own product database already meets most of the needs of customers, and with the corresponding resources, the efficiency of adding new products is higher than that of other suppliers. in TOMRO existing product data is better, and the daily maintenance of product price verification is better, which can reduce the procurement cost of customers.
the focus is to understand the industry, the products should be rich, and especially fit the needs of customers, products should not be too extensive, otherwise there will be no good match.
Success Story: VIVO CommunicationIn order to ensure the normal operation of a large number of production equipment (the warranty period has expired, and the technicians in the factory have mastered the daily maintenance), it is necessary to purchase multi-brand and multi-model pneumatic components. It is time-consuming to trace the source one by one, and because the amount of separate procurement is small, the cooperation of suppliers is not enough, so TOMRO was chosen to hand over the needs of SMC, FESTO, AIRTEC, CKD and other requirements to us in a unified manner, which reduced the comprehensive cost of ownership TCO of customers.
3. Collaboration + ConnectionOpen
product data to customers and establish connections to achieve more efficient MRO procurement management. it is more practical to simplify the customer's procurement process by submitting TOMRO's product data to the customer through the API interface compared to punch-out.
Target customers: companies with mature MRO management systems, existing customers who fully trust TOMRO.
TOMRO submits product data in batches to the customer's procurement platform (e.g. TCL polymining, ZTE cloud mining system), builds the part number according to the customer's specifications and maintains the validity of the information, and the customer part number is bound to our material number. The customer selects the product entirely in their own system and generates the order.
the customer's system on the TOMRO and completes the delivery. In this service model, the workload is mainly ours, and the customer does not need to open more system permissions to us than the general supplier, and can eliminate us at any time.
case study: LITEON GroupIt has a number of factories around the world, and has established an advanced MRO management system, and manages millions of SKUs by classification and category. Through the API interface, TOMRO submitted nearly 8,000 pieces of product data to the system, mainly focusing on electrical accessories, instrumentation and welding tools, to a certain extent, to help customers MRO digital supply chain management.